Here to help
A little guidance
goes a long way.
Start with your app’s setup guide, or find an answer below. Most storefront tools need one last step in your theme.
Good questions. Clear answers.
Can I install these apps now?
The apps are in review and public installation is not yet available. Official Shopify App Store links and confirmed pricing will appear on each app page when launch details are ready.
Why isn’t an app showing in my store?
Saving app settings may only complete part of the setup. Storefront apps usually need an app embed enabled or an app block added in the theme editor. Save the theme, check the published theme, and open the relevant storefront page. Admin-only tools do not add anything to the storefront.
Will a storefront app work with my theme?
Storefront tools require an Online Store 2.0 theme. Compatibility varies by app, theme, and theme version. Product Labels has limited theme compatibility. Before relying on a feature, check its position and behavior in your own theme on desktop and mobile.
Do imports and price jobs keep running if I close the tab?
Metafield CSV and Bulk Price Editor run in the open Shopify admin tab. Keep the tab open until the operation finishes. If a job stops, use the app’s resume or re-import workflow and read the result report before starting another job.
Why is my inventory valuation marked partial?
Cost valuation depends on the Cost per item values in Shopify and staff permission to view them. Variants with missing costs cannot contribute to a complete cost valuation. Check the report’s missing-cost warning, location scope, currency, and scan date.
Does WhatsApp Chat include a conversation inbox?
No. Contact buttons open the shopper’s messaging service, phone, or email app. Conversations happen in that service. Test the destination and any prepared product message on a real phone before publishing.
What should I include in a support request?
Include the app name, your theme name and version, the steps you took, what you expected, and what happened. A screenshot with private details hidden can help. Never send passwords, access tokens, payment details, or customer records.